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Tasks and Duties-
The main duties of a coding manager include overseeing, guiding
and directing coding staff, developing an expertise in coding practice,
maintaining a comprehensive knowledge of contemporary health record and
coding practices, and coordinating meetings with additional departments.
Qualifications and Training
At least three years of coding experience is required prior to
employment as well as experience with 3M systems. Some employers may
require an associate degree in health information management or in health services administration.
Salary
The salary of a coding manager can be anywhere from $44,774 to
$62,552. However, salaries may vary depending on educational and
professional experience as well as the industry.
Work Environment
Coding managers normally work in medical offices or hospitals. Work environments tend to be busy and fast-paced.
Knowledge, Skills and Abilities
Candidates must have know the ins and outs of coding, data entry
and chart analysis. Candidates must also have excellent oral and written communications skills.
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Identification of a Job Analysis
A job analysis includes detailed information about workers, the
work that they must perform and their work environment. Such information
or data are called "inputs" to a job analysis. "Outputs" are job
descriptions, detailing the work to be performed and also job
specifications, detailing skills and knowledge that workers are required
to possess. These outputs are completed through two processes: a job or
task analysis and a performance analysis.
Features of a Job Analysis
Job descriptions--one of the outputs of a job analysis that
focuses on work--document tasks required for performing a job, including
how tasks are done, and under what conditions they are done. According
to Mondy, Noe, and Premeaux, there are seven types of data that may be
collected for job descriptions, including:
1) Work activities--processes, procedures and responsibility levels2) Worker activities--human behaviors, personal and physical energy to be used3) Job resources--machines, tools, equipment and work aids4) Job tangibles and intangibles--knowledge, management, products delivered, and services performed5) Work performance--documented job standards, such as quantity, quality, time, cost or safety measures6) Job context--setting, communication and culture7) Special job requirements--previous education, training and practical experience
Job
specifications, the second output of a job analysis, includes data that
focuses on the worker including knowledge, skills, abilities,
aptitudes, attitudes, experience and capacity. Data collection methods
for job descriptions and job specifications-questionnaires, interviews,
etc. are the same for a performance analysis.
Comparing Functions
A job analysis focuses on procedures such as how workers perform
their job, and a performance analysis focuses on how difficult it may be
for workers to perform their job mentally and physically.In the
fifth phase of performance technology, an evaluation is conducted for
two reasons, including "to value or judge the results of performance or
to trigger a decision regarding the performance, the worker, or the
organization itself." D. Van Tiem, J. Moseley, and J. Dessinger list four types of evaluation methods: formative, summative, confirmative and meta. Formative
evaluations are used to evaluate and develop performance, during a
performance analysis, cause analysis, and selection or design of
interventions. Summative evaluations determine immediate competence of
user and is used during implementation and change management. It
focuses on the effectiveness of the human performance technology (HPT)
process. Confirmative evaluations are conducted six to 12 months after
implementation to determine long term effect on the competence of
workers. Meta evaluations ensures accuracy and evaluates the processes
used in the formative, summative and confirmative evaluations.
Effects
Confirmative evaluations should be conducted within six to 12
months after a job analysis program. This would ensure that employees
remain competitive on their jobs. Meta evaluations should also be
conducted to ensure that all evaluation processes were effective.
Considerations
If a human performance technologist or performance improvement
specialist does not work within an organization, this type of
professional should be offered employment to assist with ensuring that
the job analysis program and also evaluations of processes and people is
designed and developed properly.
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A common statement in business is that owners and managers can only
expect what they inspect. Owners and managers may have no idea how well
their business is performing if they fail to review its operations.
Performance evaluation analysis is a common management tool for
measuring the effectiveness of a company.
Facts
Performance evaluation analysis is a review of company objective
that determines how well the company met its goals. Owners and managers
can review financial indicators, production output and sales volume to
measure performance. This is often done by reviewing each department
individually and the company as a whole.
Considerations
Employee productivity is another area to measure performance.
Employees play a direct part in using company resources, producing goods
or services and responding to customer questions and complaints.
Individual employees who underperform in their role can create a drag on
company resources and increase the time it takes to complete
objectives.
Features
Owners and managers can use benchmarking as part of their performance evaluation analysis. This compares the company's performances to another company or the industry standard. This comparison gives
owners and managers a more rounded picture of how the company performs
under certain economic conditions.
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